Try going to the little gear (chart setting) then under the "price axis" tab look at the "scale" setting and make sure it is set for "auto". If that's not it I would have to see what the problem is to understand. For level 2...there are several ways to set it up...the easiest for me is shown below. I set this up in the "charts/Flexible grid" tab and the little boxes below can be set up to be any "gadget" you want. Mine is set up as follows from top to bottom left to right. 1. 1 or 2 day chart with 1 to 5 minute candles ...the purple line is a SPY comparison and volume is shown for the time frame and also for the price from the left side. 2. "AT" (active trader) you can select this from the grey bar on far right of screen. it shows how many shares are being bid/ask at different prices...I also have customized it to show shares traded at what price...this is where I usually place my stock orders from just by clicking in the price I want and it auto sends the amount of shares I set above