View Full Version : Brent chart not updating
Hi,
The BRN 08-16 (Daily) chart is not loading data after 31/05/2016. I am using Kinetick - End Of Day (Free) data. I am not having issues with any other Instruments.
Please could you help?
Thanks in advance
Thank you for your post.
I tested BRN 08-16 on my end and I had no issue loading data up to June 13th (yesterday's settlement). Please follow the steps below to reset your instruments:
Disconnect from any open account connections
From the NinjaTrader Control Center, go to Tools > Options...
Select the Data tab
Click on 'Reset Instruments'
You will need to restart NinjaTrader for the instrument reset to take effect. Upon restarting NinjaTrader, please connect to your real-time Kinetick data feed and try opening a new chart for BRN 08-16.
Are you able to load the more recent data now?
Hi Christopher,
I have completed the steps and the new chart is still only showing data up to 31/05/2016...
Can you confirm that you created a new chart for BRN 08-16 instead of using an existing template/workspace?
Which chart interval are you using (tick, minute, day, etc.)?
Which market data connection(s) are you using? Open market data connections will be listed as a green bars in the bottom-left of your NinjaTrader Control Center.
Are you connecting to any data providers besides the Kinetick End Of Day feed? If yes, what is your connection order?
I look forward to assisting you.
Hi Christopher,
I can confirm that I did create a new chart.
In answer to your questions:
I am using Day interval
I am only using Kinetick - End Of Day, which is showing in green in the bottom left-hand corner of my Control Centre
As above, I am only using Kinetick - End Of Day
Powered by vBulletin® Version 4.2.2 Copyright © 2024 vBulletin Solutions, Inc. All rights reserved.