bshxxoxu49
04-22-2016,
I thought it might be helpful to have a thread that stimulates our thinking and observations around how businesses add value.
I went to a car wash the other day. This is one of those "in between" models where you do the vacuuming but the car wash is automated - you drive your own car through. Normally, I only vacuum once in a blue moon. Saturday, I decided to get out and do a quick vacuum. I noticed when I got out that there were signs saying you could use two complimentary towels. I thought, what the heck. I am not into washing my car, but I thought it would be nice to dust the inside, and it doesn't cost me anything. So I reached into the box and pulled out, to my surprise, a large, damp microfiber towel. And wiped down the inside of my car. Oh, wow, what a difference that made! I spent maybe 10 minutes on it, and the car looked like it had been detailed. There was a drop box for the dirty cloths right beside the box of clean cloths.
I went to a car wash the other day. This is one of those "in between" models where you do the vacuuming but the car wash is automated - you drive your own car through. Normally, I only vacuum once in a blue moon. Saturday, I decided to get out and do a quick vacuum. I noticed when I got out that there were signs saying you could use two complimentary towels. I thought, what the heck. I am not into washing my car, but I thought it would be nice to dust the inside, and it doesn't cost me anything. So I reached into the box and pulled out, to my surprise, a large, damp microfiber towel. And wiped down the inside of my car. Oh, wow, what a difference that made! I spent maybe 10 minutes on it, and the car looked like it had been detailed. There was a drop box for the dirty cloths right beside the box of clean cloths.