Historical Data Missing From Charts

[MoffGed]

The historical data is missing from the charts this morning and the option to update it is grayed out. This is with AMP CQG

[morgannw3]

Hello bce111,

Please manually disconnect and reconnect your CQG connection.

If you still experience the same, restart NinjaTrader.
Christopher S

[MypeEffinip]

Quote:
Originally Posted by NinjaTrader_ChristopherS View Post
Hello bce111,

Please manually disconnect and reconnect your CQG connection.

If you still experience the same, restart NinjaTrader.
I did. It was okay but now it's not again.

[Muntasirkazy]

Hello bce111,

So I may look further into this, please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your log and trace files for today.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.YYYYMMDD.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.YYYYMMDD.txt"

[Nathansuib]

Now it's okay again. Thx