i am trying to use ib as realtime data and kinetic as eod data.
the kinetic gets stuck and i can see thsi in my trace logs
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i am trying to use ib as realtime data and kinetic as eod data.
the kinetic gets stuck and i can see thsi in my trace logs
I would like to test your connection configuration on my end.
Please write in to PlatformSupport[AT]NinjaTrader[DOT]com and send your log, trace, and config file
To send your config file:
* You will find your configuration file in the following directory.
*
* (My) Documents\NinjaTrader 7\config.xml
Once located, please attach the config.xml file to your reply to your email.
To send your log and trace files:
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following ticket number in the body of the email: 1532661 ATTN Patrick G
Make sure to include a link to this forum post in both messages,
I look forward to your reply.
just sent the logs and config
I've received them. Thank you
I will be following up via email shortly.