Thread: ATG FIX test server is down

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  1. #1

    Default ATG FIX test server is down

    Around 21:30 GMT on Tuesday the test FIX server stopped sending prices but continued to send heartbeat messages. The server is not responding to login messages as at 8:29 GMT today (Wednesday)
  2. #2

    Default

    Send us the log files of the fix messages you sent to make your requests and the responses you got from the server
  3. #3
    AdolfoAwamy
    Guest

    Default

    At 22:12:15 GMT today we re-established a FIX connection to your servers after 25 hours of per-30-second attempts.
    At 22:17:22 we got kicked off. (Connection reset by peer)
    At 22:17:55 we automatically logged back in again and the entire FIX connection now appears OK (save for your ongoing problems with the lack of liquidity in the various pairs as I posted about before)
  4. #4
    AdrianJousy
    Guest

    Default

    When this happens, the connection will simply stay down until we manually intervene. In reviewing the logs from our side on your port, sometimes flag 141 was being reset correctly upon reauthentication, but sometimes it wasn't.
  5. #5
    ??????755213
    Guest

    Default

    Yesterday afternoon we reset the specific port you were connecting to. Currently on active trader FIX connections will have their ports shut down if a client is repeatedly disconnecting incorrectly or reconnecting without resetting flag 141 properly. When this happens, the connection will simply stay down until we manually intervene. In reviewing the logs from our side on your port, sometimes flag 141 was being reset correctly upon reauthentication, but sometimes it wasn't. Please review 4.10 in the documentation so that you do not continue to run into this issue. If you have taken the port down again (often resulting in "connection reset" type messages), let us at api@fxcm.com know or let your sales staff know. We will have our staff reset your port again.

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