Tata Motors FD: Registrar's error.

If the money lost due to error is significant then send a legal notice to the CEO of the company through your lawyer. Tell him that you plan to file a case for cheating under section 420 among others. Chances are that they will send you a cheque for differential amount soon without further trouble.

If the amount is small then send a written complaint to commissioner of police of your town by registered post A.D. In some big cities like Delhi there is a special wing of police known as "Economic Offense Wing" or EOW. Search in google to see if any such police department exists in your city. If yes, then send the letter to EOW. Send a copy of this police complaint to the company. This is a sure method to bring such careless companies in-line without spending too much money.

My grandparents, who are senior citizens, have fixed deposits with Tata Motors as they were offering extra .5% interest to senior citizens.

The issue is that inspite of clearly indicating in the application form, the registrars goofed up and issued FD with 'GENERAL' status instead of 'Senior citizen'.

After a lot of emails and letters to the registrar, and also later to Tata motors Investor Grievances, they corrected their error. We had to send, at our own cost, the FDs to the registrars for 'correction' of category and rate of interest.

Now we wrote to them several times, to pay us the difference between the General rate and the Senior Citizen rate for the period before the correction was made. However there is no reply at all - not even from the Investor Grievances section.

Send a copy of this police complaint to the company. This is a sure method to bring such careless companies in-line without spending too much money.